FAQ
Questions & Answers
Everything you need to know about how Wimms works, in one place.
Our main fulfillment hub is strategically located in Słubice, Poland, right on the German border, allowing for rapid distribution across the entire European Union.
Yes, we are a registered Polish company and provide official Faktura VAT for all services and transactions.
We offer API-based integration and support major platforms like Shopify, WooCommerce, Amazon, and Allegro.
International shipping costs start from 4.8€/kg, depending on the destination country and volume.
Standard processing time for receiving goods is 24-48 hours from arrival at our Słubice hub.
We offer a 'Starter' pilot plan for up to 500 units/month, making it accessible for growing businesses.
Yes, we provide full reverse logistics services including inspection, restocking, or disposal according to your instructions.
We offer standard eco-friendly packaging, custom branded boxes, and specialized protective wrapping for fragile items.
Simply click 'Start Pilot' or contact us to discuss your product categories and volume requirements.
Clients get access to a real-time dashboard tracking inventory levels, order status, and shipping metrics.